How To Retain Your Stores Customers And Increase Your Profits

Customer acquisition often gets more attention than customer retention. However, retaining your customers could be where the money lies. Depending on the cited data, keeping existing customers can be more expensive than retention. But, the question is how an enterprise can cash in on all its loyal customers have to offer. Here is the definition of customer retention and why it is crucial to all businesses regardless of size. What is Customer Retention? Generally, Retaining customers refers to the ability of [...]